“Recognising value and achieving results”

Reward – Compensation for efforts achieved

Performance – Is a consequence of meeting and exceeding expectations


How do we determine ‘success’:

  • We are results-orientated and passionately contribute towards developing our people, our products, and our services on a daily basis.
  • We clarify our expectations of each individual and foster and environment that allows each person to excel in their role.
  • We demonstrate a drive to be the best we can be in all we do.  We acknowledge and reward success.
  • We actively build success stories by taking the initiative, leading by example and celebrating exceptional performance.




“Demonstrating ethical, accountable and consistent behaviour”

Trust – Believing we are safe in one another’s hands

Consistency – Repeating the same standards of excellence over time


How do we determine ‘integrity’:

  • We conduct ourselves in a manner that builds trust through being accountable to one another and role modelling the right behaviour.
  • We build our reputation and our brand by responding to situations in an ethical and professional manner.
  • We deliver on time and with quality.
  • We demonstrate genuine care in all of our day-to-day interactions with an external focus on specific social responsibility activities.




“In business for yourself, but not by yourself”

Strategic – Action plan in pursuit of anticipated outcomes

Innovative  – Translating creative ideas into action


How do we demonstrate ‘entrepreneurial spirit’:

  • We encourage original thinking in our teams and take time to innovate in order to achieve improved results.
  • We ensure that the best commercially viable solution is achieved by promoting diverse perspectives, rather than suppressing them.
  • We are optimistic to all possibilities and encourage our people to think differently.
  • We take calculated risks in our pursuit of our shared strategy.